Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.
Recruit, hire, train, schedule and supervise staff.
Member service oversight making sure all staff is providing a great customer experience at all times.
Very involved in all front desk related tasks
Great/meet potential members and provide gym tour
Facilitate member service issues and questions.
Ensure prompt opening/closing of gym.
Oversee cleanliness and appearance of gym including taking responsibility for largest section of cleaning daily
Process weekly employee payroll
Manage marketing efforts. Making sure staff is aware and trained on all the sent out marketing
Authorizes expenditures and makes bank deposits daily
Prepare all new hire forms and send to appropriate regional manager
Backup support for any employee who is out due to illness, etc.
Essential Behavior Requirements