Receptionist
Administration and Business Support - Willowmere Care Centre
Contract: Full Time
Salary: £26,436.80 Per Annum
Shift Type: Days
Contracted hours: Full Time

Willowmere Care Centre is a specialist care home in Barnet, North London supporting adults with complex nursing needs, dementia and mental health conditions. The home offers 119 purpose designed bedrooms and delivers clinically led care within a structured, supportive environment focused on dignity, stability and wellbeing.

Receptionist

• £26,436.80 per annum
• Full time contract
• Pension, Paid DBS, Uniform provided
• 5.6 weeks annual leave based on a full time contract

Role Overview
As Receptionist, you will be the first point of contact for residents, families, visitors and professionals, helping to create a welcoming, organised and professional front of house environment.

You will manage incoming calls and enquiries, greet visitors and ensure all interactions are handled in a friendly and efficient manner. You will support day to day administration including maintaining records, managing correspondence and ensuring information is accurately recorded and shared where required.

Working closely with the Home Manager, Business Administrator and wider team, you will help ensure communication across the home runs smoothly. You may also support with visits, enquiries and general coordination, contributing to a well organised and professional service.

What We Are Looking For

•  Strong communication and interpersonal skills
•  Organised and able to manage multiple tasks effectively
•  Friendly, professional and approachable manner
•  Good attention to detail and accuracy
•  Previous receptionist or administrative experience is desirable but not essential

About Us
Willowmere Care Centre Care Home is part of Willinbrook Healthcare, the specialist complex care division of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Through Willinbrook Healthcare, we deliver high quality, clinically led care for adults with complex physical and mental health needs within specialist, supportive environments.

Our five core values Trust, Respect, Passion, Kindness and Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in a specialist care environment, we would love to hear from you.