Quality and Improvement Manager - Supported Living

Colchester, Essex

£50,000 - £60,000 per annum

TRC is working with a national provider that offers a range of services, providing personalised care to the most vulnerable adults in the community.

As the parent company of a leading domiciliary, specialist care, and supported living provider, my client is committed to setting the standard in the social care sector. Powered by innovation, compassion, and their unwavering pride values, they work tirelessly to improve lives and drive excellence across every service!

The Services: this role covers 2 supported living services (Clacton-On-Sea & Colchester), both currently rated good by the CQC, but looking for an individual to help them reach their goal of outstanding!

Key Responsibilities

Delivering and embedding the Group Quality Improvement Strategy

Leading quality assurance audits, benchmarking, and compliance frameworks (CQC and contractual)

Driving the development and implementation of new policies, systems and service improvement plans

Standardising quality practices across the organisation

Championing innovation and digital solutions to improve care outcomes

Building strong partnerships with regulators, commissioners, staff and service users

Shaping sector-wide thinking through policy influence and thought leadership

Requirements

A relevant qualification in health & social care, compliance, or quality improvement

Proven experience in a quality leadership role within health and social care, preferably across multiple services

Deep understanding of regulatory frameworks (e.g. CQC) and national best practices

Exceptional communication, data analysis, project management and stakeholder engagement skills

Passionate about inclusion, innovation, and making a measurable difference

For more information, please apply, and one of our team members will reach out