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DATE ADDED: Wed 19/09/2018

Qualified Broadband, IPTV & Telephone Technicians

Hereford, USA
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COMPANY: WT SERVICES

Job Description

WT Services in Bushland, Hereford and surrounding areas are looking to hire

Qualified Broadband, IPTV and  Telephone Technicians.

 

W T Services, a subsidiary of West Texas Rural Telephone has been providing communication services to the Texas Panhandle area since 1951. WTS is a provider of local and long distance voice communications, broadband internet, cable TV/IPTV and enhanced 9-1-1 emergency services.

WT Services offers excellent benefits including:

  • Medical, Dental, & Vision Insurance
  • 401(k)
  • Vacation / Paid Time Off
  • Paid Holidays

Qualifications Include:

  • Current Driver’s License and clean driving record required
  • High School Diploma or equivalent
  • Minimum of 1 year of Broadband, IPTV and Telephone installation experience preferred
  • Strong Customer Service skills – ability to interface with customers
  • Manages time well in order to keep up with appointments
  • Ability to communicate effectively with both client and management
  • Familiar with basic tools used to complete installations
  • Ability to stand, squat, bend and kneel for a minimum of 8 hrs per day
  • Ability to lift up to 50 lbs regularly

Position Duties Include:

  • Performs customer drop installations, reconnects, disconnects, etc.
  • Resolve issues at installation and on scheduled service calls
  • Educates customers on how to work equipment
  • Goes over all paperwork, agreements/contracts, charges and billing procedures with customers before leaving appointment
  • Resolve or escalate customer complaints as necessary

 

All employees are required to participate in training & certification courses.

 

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Role: Qualified Broadband, IPTV & Telephone Technicians
Job Type:
Location: Hereford,

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