Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility for a better work-life balance? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you!

Join a friendly Leeds based team providing 1st line support, there are excellent opportunities to grow your skillset and career with this leading law firm.

What’s in it for you:

• Hybrid working (3 days onsite, 2 days remote)
• Competitive benefits package
• Exposure to a range of technologies for personal and professional growth
• Joining a reputable firm with a long-term career path

Key Responsibilities:

• Provide 1st line support to local and global users via phone, email or face-to-face.
• Escalate issues where necessary to technical teams.
• Occasionally supporting projects, including desk moves and hardware upgrades.

Skills Required:

• Essential software knowledge: Windows 10, Exchange Online, MS Office 2016 & O365 suite applications.
• Basic understanding of essential hardware: laptops, desktops and phones.
• Strong customer service skills/experience

Does this sound like your next role? Click 'Apply’