Why Join Us?

This is your chance to represent a world leader in medical diagnostics, a company known for innovation, integrity, and impact. You'll be at the heart of healthcare, supporting NHS laboratories in delivering life-saving results. If you're someone who loves variety, problem-solving, and making a real-world difference this is the role for you.

We'll equip you with everything you need to succeed from a company car to advanced training and clear progression to Technical Specialist and Senior Specialist roles.

Your Role at a Glance

As a Lab Support Coordinator, you'll serve as the technical backbone of our field operations offering hands-on, real-time support to NHS labs using our equipment. You'll work closely with lab teams, helping them get the best out of our systems while keeping things running smoothly.

* Deliver on-site technical support to hospital laboratories across your assigned patch.

* Handle reactive service visits and provide training to lab staff on systems and best practices.

* Be the face in the lab ensuring exceptional customer experiences and technical communication.

* Troubleshoot electro-mechanical and IT-related issues on high-end medical diagnostics equipment.

* Coordinate with a team of 4 regional engineers to cover 7 hospitals efficiently.

* Travel across sites using a company car (or receive allowance) while maintaining flexibility in working hours.

What We Need From You

* HND or higher in Electro-Mechanical Engineering (or related field).

* Field experience in diagnostic, medical, or hospital engineering environments.

* A strong grasp of regulatory compliance and confidentiality standards in healthcare.

* Solid experience with complex medical equipment (e.g., MRI, diagnostics platforms).

* A natural people person—able to present technical concepts clearly to non-technical users.

* Full UK driving license and willingness to travel across hospital sites.

You'll Cover These Locations:

* Bournemouth

* Poole

* Portsmouth

* Salisbury

* Hampshire x2

What's In It for you?

* Competitive Salary

* Bonus: 12% performance-based

* Company Car Allowance: £7,200 (or company car)

* Clear Career Progression to Technical Specialist and beyond

* Ongoing Training & Development from a global leader in diagnostics