We are looking for Reservation Agents who speak German and Dutch fluently.
For our client in the Tourism field Randstad Multilingual Recruitment is looking for German candidates who speak Dutch and English on a fluent level.
Our client has a history of over 130 years and has brought more than 11 million tourists to destinations all over the world. Our client sells luxurious and exclusive journeys worldwide, in which they make sure the client is served in the best possible manner.
What is your role? You are responsible for answering questions and processing the bookings correctly. You advise the client and assist them actively with booking their `once-in-a-lifetime-experience\'. It\'s your duty to make sure the clients have everything they need, and that they can fully relax and enjoy their holiday. In this position you will mainly help Dutch and German speaking customers and help out for the English speaking reservations desk.
Who are you?
-You speak German fluently, preferably native
-You speak English and Dutch on a very fluent level
-You would like to work full-time during office hours (38,75 hours per week) and can work 2 Saturdays a month
-You are service minded and have eye for commercial opportunities
-You have Customer Service experience, tourism experience is a plus
-You are a positive teamplayer
-You strive for the highest customer satisfact
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