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DATE ADDED: Fri 03/01/2020

Executive Assistant

London, UK


JOB TYPE: Permanent , Full Time

From our dazzling location in the heart of London, Sanderson offers both our team and our guests a hip, cutting-edge experience in the world of hotels as theatre.We now have a fabulous opportunity for you to join the Sanderson tribe as Executive Assistant. Working closely with your counterparts within sbe, you will be the in-house contact for Sanderson Executive Office, acting as support and point of contact for the General Manager and Senior leadership team based at Sanderson.Right here, right now. You will be responsible for creating extraordinary experiences for our internal and external guests and personalised service will underpin everything you do. As well as the general day-to-day responsibilities this role will own, you will also be expected to:•Be the key contact point for Ownership (owning and asset management companies, respectively)•Actively manage day-to-day Executive Office operations as requested by, or related to, the GM and the senior leadership team•Support the objectives and priorities of the GM•Manage website requests for Sanderson, either responding direct or forwarding to relevant departments•Guest contact including verbal assistance, written correspondence, and responses for all social and third-party guest feedback applications as required•Assist with preparation/production/presentation of weekly, monthly and annual reports as required.•Manage diaries and co-ordinate meetings with internal staff and external visitors•Liaise with Guest Experience Managers (GEMs) in relation to guest arrivals/departures, special requests, amenity requests, etc•Liaise with Revenue Director/Reservations in relation to rate requests, occupancy forecasts, reservation requests, etc•Liaise with Events/Room Service for specific meeting room requests/requirements•Ensure that EDGE - the Engaging Dynamic Guest Experience, representing the 9 core values of sbe Hotel Group on which all hotels and staff are focused - is demonstrated at all times. These core values are: gracious, attentive, authentic, fun, friendly, accountable, original, passion and integrity.
Role: Executive Assistant
Job Type: Permanent , Full Time
Location: London, England, England

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