Job Title: Transport Coordinator
Location: Birmingham
Salary: Up to £30,000 per annum
Hours: M-F, 09:00 - 18:30

We seek an experienced and organised Transport Coordinator to support the smooth and efficient operation of a busy depot, moving freight across a well-built network. The successful candidate will be responsible for coordinating driver activity, managing transport resources, and ensuring full compliance with industry regulations. This role plays a key part in quoting and managing bookings via the Courier Exchange platform, helping to maximise revenue and ensure customer satisfaction.

Candidates must have a background in courier or same-day delivery services, along with experience using the Courier Exchange platform. Knowledge of import/export procedures related to airfreight is also essential.

Key Responsibilities:

Plan driver schedules and routes to ensure maximum efficiency and resource use.

Monitor and enforce compliance with working time regulations and vehicle safety requirements.

Conduct daily driver debriefs to maintain high service standards.

Identify opportunities for service improvement and report them to management.

Maintain accurate and accessible transport records.

Manage and respond to the Sameday requests, providing national quotes.

Process urgent transport requests using the Courier Exchange platform

Monitoring costs.

Communicate booking details to relevant depots and ensure follow-through.

Requirements:

Minimum of 1 year's experience in a transport, courier environment.

Background in courier or same-day delivery services is essential.

Experience with the Courier Exchange platform.

Solid understanding of vehicle capacity, route planning, and courier requirements.

Familiarity with airfreight import/export processes.

In-depth knowledge of courier requirements.
Knowledge of Aviation Security.

Confident in making decisions independently and supporting team objectives.

Reliable, professional, and punctual with a proactive attitude.

Benefits:

Paying up to 30k
25 days holiday, plus 8 bank holidays
Pension
Death in Service Life Assurance

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WR is acting as an Employment Agency in relation to this vacancy