Outside IR35.
Role Purpose
The Mosaic Trainer will support the successful delivery and adoption of Mosaic at Calderdale Council.  The role involves designing and delivering training to staff and ensuring users are confident and capable in applying new workflows and recording models. The trainer will work closely with SME's, operational leads, and technical teams to align training content to the project's delivery goals.
 
 Key Responsibilities

Create, develop and deliver tailored Mosaic training to Adults, Children's & Finance directorates across all staff levels
Design training materials, guides, and e-learning content aligned with new workflows and system features
Support a train-the-trainer approach equipping the internal support team to confidently delivery training post go-live
Conduct training analysis across service areas to inform content and rollout plans
Collaborate with Mosaic project SMEs and practitioners to ensure training reflects practice requirements and statutory needs
Support UAT and early adopter groups with walk-throughs, drop-ins, and guidance
Maintain and update training content based on feedback and changes to system design
Work flexibly across rollout plans to deliver training aligned with go-live timelines
Evaluate training impact and collate feedback to continuously improve delivery 
 Essential Skills and Experience

Strong experience of delivering successful Mosaic training for Adults & Children's and Finance directorates
Experience of setting up and delivering e-learning
Ability to communicate complex processes in accessible, clear language
Good finance exposure and ability to build specific finance guides
Experience of training users from all levels and backgrounds
Experience developing both in-person and digital training formats
Strong core Mosaic knowledge and its functionality
Experience of public sector working
Hybrid role

Plenty of remote working through the project lifecycle
3 month training period before go live with In office training times to be negotiated for classroom training and associated activities