Position: Care Call OfficerLocation: StockportSalary: £16–£17 per hour via UmbrellaContract: Minimum 3-month contractHours: Full-time, 37 hours per weekShifts: 6am–4pm, 1pm–10pm, 9pm–9:30am (on a rota basis)Start: Immediate (interviews taking place this week)

Key Responsibilities include:

• Respond to calls in the community, providing emergency and wellbeing support to vulnerable individuals

• Carry out welfare checks and build rapport with service users to promote safety and independence

• Use specialist equipment to assist and lift individuals safely if required (full training provided)

• Provide compassionate and empathetic care at all times, ensuring dignity and respect for service users

• Record and report all interventions accurately, maintaining clear communication with the wider team

• Work collaboratively with colleagues—no lone working involved

Essential Criteria:

• Enhanced DBS issued within the last 3 years

• Full UK driving licence and access to a vehicle (essential)

• Flexible approach to working varying shift patterns

• Positive attitude and ability to provide calm, reassuring support in challenging situations

• Previous experience in care coordination or housing support