We are recruiting for a client-facing Residential Facilities Manager in West London.

The Residential Facilities Manager will be responsible for managing a high-end residential block portfolio located in West London & consisting of 30 blocks. The Residential Facilities Manager would be responsible for overseeing the daily operations, maintenance, and safety across the portfolio. As well as being based at head office one day a week.

Responsibilities:

• Liaising with partners and the property managers regularly and updating them on all current matters
• Liaising with other departments (e.g. projects and building consultancy and fund management) as necessary
• Instructing, managing and supervising of contractors in a good and timely manner who are required to work on sites under our control.
• Providing client facing expertise in FM related matters
• Reporting to clients, where instructed, all issues relating to building/site operation
• Developing and building relationships with clients
• Setting, monitoring and reconciling service charge budgets and accounts in consultation with the property managers, client accounts team and clients
• Control and accurate coding of invoices ensuring prompt payment of suppliers

Requirements:

• Proven experience in facilities or property management, preferably in a residential setting
• IOSH qualification or demonstrated knowledge and experience of health and safety
• Membership of IWFM or another FM/property management qualification
• Experience of managing high-end residential blocks, gardens & roadways
• Setting and management of service charge budgets