Quality Improvement Technician

Location: East/Central Birmingham
Employment type: Permanent - Full-Time - Day Shifts

Salary

£14.02 per hour (first 6 months)

£14.27 per hour (after 6 months)

Weekly pay

6-month probation period

Working Hours

39 hours per week (day shift):

Monday-Tuesday: 9:00am - 6:00pm

Wednesday-Thursday: 9:00am - 5:00pm

Friday: 9:00am - 4:30pm

The Opportunity

Our client, a well-established and growing distribution business, is seeking a Quality Improvement Technician to join their team at a busy warehouse operation in Birmingham.

This is an excellent opportunity for someone with a keen eye for detail and a passion for quality to play a key role in maintaining standards, improving processes, and supporting operational excellence.

Key Responsibilities

Conduct quality inspections, including goods-in checks, ensuring accuracy and timeliness

Record, analyse, and report inspection outcomes to management

Investigate quality issues and implement corrective and preventative actions

Complete Non-Conformance Reports (NCR) and maintain accurate records

Carry out Random Quality Checks (RQC's) across products

Support internal audits, calibration activities, and document control

Ensure quality documentation is up to date and compliant with company procedures

Process product returns using internal systems

Assist in preparation for external audits and support training where required

Develop and maintain strong product knowledge

Promote a "Right First-Time" culture across the warehouse

Benefits

A comprehensive benefits package is available, including:

31 days annual leave (rising with service) including compulsory Christmas/New Year shutdown.

Life assurance (after 1 year's service)

Health-related benefits (after qualifying period)

Company performance bonus

Employee discounts

Referral scheme

Paid professional memberships

Recognition and long service awards

Corporate discounts

On-site parking

About You

Previous experience in a quality, warehouse, or distribution environment is desirable

Strong attention to detail and problem-solving skills

Ability to work independently and as part of a team

Organised, proactive, and committed to continuous improvement

Confident in handling documentation and following structured processes

Apply Today

If you're looking to join a stable and growing organisation where you can make a real impact on quality and process improvement, we'd love to hear from you