Call Centre Agents

Norwich  |  Full-Time  |  OTE £45,000

Are you looking for a call centre role where the hard work is already done for you?

We are recruiting for one of our well-established clients for Call Centre Agents based in Norwich on behalf of a well-established business that takes a refreshing approach to customer contact. You will only ever speak to inbound and proactive customers, meaning there is no cold calling, no chasing — just quality conversations with people who actually want to talk to you.

This is a fantastic opportunity for someone who wants to build a real career, not just fill a seat. Whether you are an experienced customer service professional or someone with the right attitude and a hunger to learn, this company will invest in you from day one.

What's in it for you?

Excellent hourly pay, competitive and paid via PAYE
Bonus scheme on top of your hourly rate
Contributory pension scheme
Holiday allowance
Full training and ongoing support provided from day one
OTE of £45,000 per annum
Real progression opportunities — this company promotes from within
What we're looking for

Ambition to grow and progress within the business
Customer service experience, or simply the drive and attitude to learn
A confident and professional communicator
Reliability and a positive, can-do mindset
If you are tired of cold calling or roles that offer no room to grow, this could be exactly what you have been looking for.

Apply now or get in touch for a confidential conversation