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Date Added: Tue 03/08/2021

Sales & Customer Service Representative

Norwich, UK
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Job Type: Permanent, PartTime

Salary: £22000 - £24000/annum

Our client is a thriving, privately owned, specialist engineering and wholesale company who are experts in their field.

They have been successfully operating for many years, employing a skilled and dedicated team of around 50 staff from their manufacturing plant in Norwich.

A further Sales & Customer Service Representative is required to join the friendly team of 5 for a minimum short-term contract of 6 months.

Full-time or Part-time (minimum 20 hours per week)

The Internal Sales & Customer Service department is responsible for taking enquiries to sale closure and for dealing with customer questions and queries.

Duties will include the following:

* Effective funnel management, receiving and nurturing leads to close through e.g. qualifying, effective follow up, support, design and preparation of quotes and pricing

* Liaising with other teams e.g. engineering design, technical specification or financial details

* Value add questioning and discussion with customer

* General administration duties

You will have experience of working in an engineering, manufacturing or wholesale operation within a sales and or customer service department

An excellent telephone manner and sound working knowledge of a CRM system is imperative as is team working and the ability to stay calm under pressure.

Salary to suit experience, plus benefits
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