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DATE ADDED: Tue 14/01/2020

Night Duty Manager - Intercontinental Edinburgh The George

Edinburgh, UK
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COMPANY: INTERCONTINENTAL HOTELS

JOB TYPE: Permanent , Full Time

Description
InterContinental Edinburgh The George are looking for Night Duty Manager to join our expanding Team.

InterContinental Edinburgh The George has been welcoming hotel guests since 1881. A nod to Edinburgh's rich literary heritage, The Printing Press Bar & Kitchen was once home to acclaimed novelist Susan Ferrier), whilst Burr & Co. is a lovely coffee shop with a devoted local following.

Winner of Luxury Brand Hotel of the Year at the 2019 Scottish Hotel Awards.

Our Night Duty Managers receive some great perks including:

  • £24,000 per annum, Plus Great IHG Perks!
  • 4 on 4 off shift pattern
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days
  • Hotel wide incentive programme for all front of house and back of house team members with various rewards available monthly
  • Discounted international/worldwide room rates for yourself, family and friends
  • Access to our Voluntary Benefits portal (HAPI Benefits), which includes discounts on some travel, leisure time activities, health, retail and motoring
  • Financial rewards for delivering sensational service
  • Long service awards which increase with length of service
  • Excellent employee recognition programmes
  • Vast range of learning and development programmes
  • Opportunities for promotion and transfer across the group
  • Meals whilst on duty
  • Uniform Provided
  • Most importantly, we'll give you the room to be yourself.

Reporting to and supporting the Front of House Manager, the Night Manager will maintain an optimum and exceptional level of customer care and service to both internal and external customers, whilst staying fully conversant with the hotel, the company product and facilities. You will deal with guest comments and complaints in a constructive and empathetic manner.

You will also ensure that regular check/patrols around all areas of the building are carried out, taking appropriate action to ensure standards of cleanliness, safety and general appearance are maintained. As Duty Manager, you will support colleagues across all departments of the hotel operation. You will facilitate and oversee training and development of your team of Night Porters and Assistant Managers.

.If you're looking?to work for a company that can offer you flexibility?and a great work life balance, IHG is the company for you!

We are looking for a Night Duty Manager with lots of Passion, Energy and Warmth.

The ideal candidate will have a background in a similar position from a 4/5* hotel with a strong knowledge of all departments, as well as the hospitality sector in general. You should be guest focused and have a commitment to delivering exceptional levels of guest service and thrive under pressure, while always maintaining a positive, can do attitude.

We are looking for a candidate who has the ability to motivate and delegate effectively, is enthusiastic, flexible and has a professional and caring attitude towards guests and colleagues alike.

 

All applicants must be able to work varying shifts including Weekends and Bank Holidays

If you feel you are the right candidate for the role as our Night Duty Manager, then please click 'apply' now!

We'd love to hear from you!

You must meet the legal requirements to work in the UK.

 

See descriptionRole: Night Duty Manager - InterContinental Edinburgh The George Job Type: Permanent , Full TimeLocation: Edinburgh, Scotland, ScotlandApply for this job now.
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