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Date Added: Thu 15/07/2021

Service Manager

Dewsbury, UK
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Job Type: Permanent, FullTime

Salary: £32000/annum

Domus are working with a highly valued client to recruit for an experienced Service Manager in West Yorkshire. They are a highly reputable provider of residential/supported living services with an emphasis on a person-centred approach and are looking for a dedicated Service Manager to join their team in Dewsbury.    

This opportunity is perfect for a dynamic, competent manager with proven experience of successfully running a service. They are paying £32,000 for the successful candidate. Candidates must be ideally able to demonstrate significant learning disabilities experience and a proven track record with CQC.

Key Responsibilities of a Service Manager:

Manage the day to day running of the business, including all relevant line management and

ongoing development responsibilities for the Coordination, Recruitment, Training and

Administration. Oversight of all aspects of daily operations including monthly on call rota's,

Annual Leave planning, petty cash amongst others.

Build and maintain relationships with all relevant local stakeholders. Arrange and attend

regular meetings with stakeholders and utilise relationships to promote business growth or

ensure prevention or resolution of issues. Maintain regular contact with all relevant

contracts monitoring teams and be involved in all audits and visits.

Complete relevant audits, quarterly and others including spot checks with the support of

your team to promote the identification of issues that may lead to service issues which

could negatively affect the business.

Effectively implement and manage any procedure or policy changes within the team to

ensure quality levels are maintained in line with regulatory, internal and contractual


Management of all complaints, incidents and accidents with support from the team as

required. Ensure all regulatory, internal and contractual requirements are met, including

completion of all relevant notifications and adherence to correct policy and procedure.

Service Manager Requirements:

Commitment to delivering high quality care.

Previous experience as a Registered Manager of complex needs residential service, supporting people with learning disabilities, autism and other complex health conditions who can display behaviours that challenge.

Resilient, dynamic and a strong working knowledge of care standards and regulations.

Have a Registered Managers Award plus Level 5 diploma or above.

Excellent organisational and communication skills.

Reliability and being approachable.


Enhanced disclosure.

Comprehensive induction and commitment to ongoing training.

25 days annual leave plus bank holiday.

Retail Rewards and savings.

Long Service Awards.

Refer a Friend Scheme of £250 - £750.

If you are interested in the above Service Manager position please apply, or for more information contact Matt Simmons at Domus Recruitment.

As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position.

We will reward you with £200 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month
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