Fleet Manager
Permanent
Bilston
Negotiable Salary (DOE)
What's on offer:

Monday to Friday 7am - 4pm | Saturday - 8am - 12pm (Flexible)
On call - 24/7 to drivers for breakdowns etc.
Pension scheme
28 Days Holiday (including Statutory)

We are currently seeking an experienced Fleet Manager to join our client's well-established and successful business. This is a fantastic opportunity to take charge of the company's transport operations, ensuring they are managed efficiently, cost-effectively, and with the highest level of compliance.

If you have a keen eye for detail, a strong commitment to customer service, and a solid understanding of vehicle mechanics and defect severity, this could be the perfect next step in your career.

Key Responsibilities:

Fleet

Running the fleet management system
Processing defects
Organising Maintenance & Servicing
MOT Bookings
Insurance - reporting incident and Damage
Negotiating maintenance contracts
Analysing best performing vehicles & products
FORS vehicles are maintained and documented in line with the specific rules
Reviewing spend and reporting / providing recommendations on costs savings
Organising the companies own fitter and ensuring our facility is maintained and operated in a safe and efficient manner.
Ensuring company vehicles are kept clean and fit for use.
Drivers

Repeated damage to vehicles by drivers
Drivers not following procedures that fall under fleet compliance (for example not carrying out daily checks)
Monitoring drivers' performance through telematics and implementing positive steps to increase both individual drivers and the overall fleet scores.
Monitoring cab & vehicle cleanliness and implanting steps to improve with offending drivers.
Checking driver defect checks and performing their own “gate checks” on vehicles.
Challenging driver on unreported damage, investigating and reporting to the transport manager.
Compliance

Booking, preparing and taking for FORS audits
Managing the online O licence login
Assisting in O licence applications and expansions
General compliance of all vehicles as listed in sections above
General compliance of all drivers as listed above
Review and implement, if necessary, H&S processes
Reviewing spend and reporting / providing recommendations on costs savings
Person specifications:

Strong administrative skills
Excellent attention to detail - able to spot inconsistencies, errors, or emerging issues before they become problems
Basic mechanical understanding
Confident communicator - able to professionally challenge drivers about vehicle condition or misuse without causing conflict
Calm and diplomatic approach
Organised and proactive
Customer service mindset
Reliable and self