Axon Moore are delighted to be partnering with a fantastic business in the Rochdale area. This role is key in maintaining healthy cash flow by effectively managing customer accounts and delivering excellent service throughout the debt recovery process. The successful candidate will take ownership of their ledger and work closely with customers to resolve queries, reduce arrears, and ensure adherence to agreed payment terms.

Location: Rochdale 
Salary: CIRCA £26,000 
Benefits: Bonus Scheme, Flextime 

Main duties:

Manage a portfolio of customer accounts and ensure timely collection of outstanding balances
Build and maintain positive working relationships with clients to resolve payment queries efficiently
Proactively chase overdue payments through regular communication
Monitor accounts for potential credit risk and flag concerns appropriately
Follow internal processes for escalating overdue accounts, including potential service disconnection
Assist in reviewing and improving credit control procedures 
Carry out general administrative tasks to support the credit control function
Person specification:

Credit Control experience 
Strong numerical skills and high attention to detail
Confident using Microsoft Office, especially Outlook and Excel
Able to work independently as well as part of a team
Organised, with effective time management and the ability to prioritise tasks
Desirable:

Experience in a similar role within the energy or utilities sector
Familiarity with credit risk assessment