SENDIASS Case Officer – Level 3 & 4 Casework

Pay: £26.60 per hour (PAYE)

Umbrella: £34.79 per hour

Hours: Part time, 3.5 days per week

Duration: 3 months initially (with extension)

Location: Barnsley Local area – travel in and out of area required

About the Role

We are seeking an experienced SENDIASS Case Officer to deliver Level 3 and Level 4 casework directly to service users across the local area. This is a vital role providing independent, confidential, and impartial Special Educational Needs and Disabilities Information, Advice and Support (SENDIASS) to parents, carers, and young people.

You will work directly with families to ensure they are fully informed of their rights and options, and you will advocate for them across a range of SEND contexts, including formal SEND Tribunal processes and hearings.

Key Responsibilities

Deliver Level 3 & 4 SEND casework to service users in the community

Provide tailored information, advice and advocacy across the SEND landscape

Support and advise parents, carers and young people, ensuring their voice remains central

Prepare detailed, complex SEND documentation, reports, and case records

Provide representation and support for families during mediation and SEND Tribunal processes

Collaborate with local authorities, schools, and other agencies

Undertake assessments, home visits, and multi-agency meetings

Maintain accurate case management records

Travel in and out of the area to meet service users’ needs

What We’re Looking ForExperience & Knowledge

Strong understanding of the SENDIASS service and its statutory functions

Extensive and up-to-date knowledge of SEND legislation, guidance and statutory processes (e.g., Children & Families Act, SEND Regulations)

Proven experience working directly with parents, carers, and young people

Demonstrated advocacy experience across various SEND scenarios, including Tribunal cases

Ability to complete complex forms, documentation and statutory paperwork

Experience undertaking assessments and providing high-quality SEND advice

Understanding of home–school liaison and multi-professional working

Skills & Competencies

Excellent communication and report-writing skills

Strong negotiation and interpersonal skills, comfortable challenging systems where needed

Ability to prioritise a demanding caseload

Able to work independently and within team structures

Flexible, proactive, and empathetic approach to service users

Other Requirements

Ability to travel in and out of the area to support service users effectively

Willingness to undertake further training (e.g. IASS Legal Training Levels 1–3)

DBS and compliance checks required