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Date Added: Sat 01/07/2023

FM Helpdesk Customer Service Advisor

Forest Hall, NE12, UK
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Company: ROMAX SITE SERVICES LTD

Job Type: Permanent, FullTime

Salary: £10.25/hour

Our client is currently recruiting for an experienced Cleaner based within Newcastle

Postcode areas available: NE12 8BU

Available shifts:

Days - Monday - Friday 06.00 AM - 20.00 PM

Nights - Monday - Friday 17.00 PM - 07.00 AM

£10.25 Per Hour

Skills and experience you will need:

* Effectively manage and respond to queries and communication via all contact channels e.g. telephone, email and digital methods.

* Provide advice and information on a range of services as required

* Follow the agreed processes appropriate to the service request.

* Adhere to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and drive service efficiencies. .

* Maintain personal development, training and awareness and take personal responsibility for own development by highlighting any gaps to the relevant team leader or manager

* Be able to work to a high standard of accuracy that ensures prompt, efficient and effective service delivery.

If you have the above requirements, experience and available to start immediately please do apply within and member of our team will be in touch.

However, Romax will not be in touch if you do not meet with the above experience / requirements within this advert.

Please ensure your CV is updated with your previous experience and your contact details are valid
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