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Date Added: Tue 17/01/2023

Customer Service Advisor

Bristol, BS1, UK
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Company: BROOK STREET

Job Type: Permanent, FullTime

Salary: £12/hour

We are working on behalf of a client who is looking to hire a Claims Agent to work in their office based in Bristol City Centre. This is a temporary position that will last for approximately 4 weeks. However, there is the potential to be kept on permanently!

The purpose of this role is to process customer claims. You will communicate with customers via telephone and email.

Duties:

Authenticate new claim requests against policies and issue the appropriate documentation where appropriate
Validate completed claim forms against policies to confirm if the client is liable for lost or damaged goods
Manage inbound calls and emails
Complete tasks within the agreed timescales
Undertake adhoc tasks when necessaryThe hours for this role are 9am-5pm, Monday to Friday in Bristol City Centre. The pay for this role is £12.38 per hour
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