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Date Added: Wed 14/07/2021

Credit Controller

Digbeth, UK
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Job Type: Permanent, FullTime

Salary: £20000 - £22000/annum

Credit Controller

Birmingham

£20,000 - £22,000

Our Client based in Digbeth is looking to recruit a Credit Controller to joint there expanding team. You will manage a portfolio of existing and new customers for the purpose of controlling, reducing and maintaining debt. Identifying disputes and logging these into SAGE providing any documentation to customers as required.

Responsibilities:

* Achieve high volumes of daily credit control, documenting call activity - promised payments - instalments

* Log customer disputes in SAGE ensuring the level of detail is sufficient for analysing root cause issues

* Achieve high level collection results for nominated accounts reducing and then maintaining aged debt position

* To help resolve issues with invoicing working alongside your operational colleagues

* To provide speedy solutions for document requests

* To identify root causes for slow settlement and report back to senior team

* Attend any meetings as required

* Utilise any required portals either customer or internal

* Read and interpret financial data working with line manager and DCT to ensure credit facilities are appropriate and in line with policy

Essential Skills/Experience:

* Demonstrable experience in a credit control environment - Essential

* Ability to communicate with customers and staff at all levels of the organisation (essential) with excellent telephone manner

* UK Requirements: Eligibility to work in the UK.

* IT: Microsoft Office skills namely Excel, Word and PowerPoint. Sage - desirable

* To be personable and articulate
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