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Date Added: Fri 08/08/2025

Claims Executive

Milton Keynes, UK
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Company: NASHROCK RECRUITMENT

Job Type: Permanent, FullTime

Salary: Salary negotiable

We are working with a very well known brokers based in Milton Keynes who are looking for an experienced Claims Executive within Financial Lines.

This is a hybrid role with 2 days in the office.

What you will be doing:

  • You will be managing the full claims process from investigation to settlement, with a variety of size cases including larger and more complex.
  • You will be working closely with internal departments and external stakeholders to ensure a smooth and timely resolution.
  • As well as analysing data and identifying trends, you will also create reports, reduce the frequency of claims and look to improve the overall claims process.
  • With your experience within claims, you will provide support and guidance to the claims handler and other team members.

Experience needed:

  • A strong and deep understanding of Financial Lines insurance policies, coverage types and claims procedures
  • Experience working within a brokerage
  • Excellent client relationship management experience is require
  • An understanding of the general and legal principles of insurance along with the relevant regulatory and legal frameworks.
  • A fully customer focused approach
  • Excellent communication skills along with being assertive, confident and resilient under pressure.
  • Strong negotiation skills and resilient under pressure
  • Experience in coaching or mentoring junior teams members where you provide constructive feedback that aids their professional growth.
  • Experience in providing compassionate care and emotional support, guidance and encouragement to clients who are facing distressing situation.
  • Ideally holder of BDMA (British Damage Management Association) Certificate
  • A bonus if you are Cii or ACii qualified
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