Client Response Coordinator

Location: Haydock
Salary: up to £27,000
Shifts: Days only, 5 week pattern

About the Role:
RG Setsquare are working with a reputable client in the Facilities Management sector. Our client, a trusted provider of FM, is seeking an experienced Client Response Coordinator to join their team.

This is a fantastic opportunity to work with a growing company offering a competitive salary and a supportive working environment.

Key Responsibilities:

Manage and support the operations of the companies central help desk

Support and manage engineers diaries, liaise contracts managers and clients

Delegate tasks

Raise PO's and work orders

Manage performance scores

Complete all required paperwork and reports promptly and accurately.

Key Requirements:

Experience in a similar customer service based role.

Basic knowledge of engineers.

Excellent problem-solving abilities.

Experience with CAFM systems.

Professional and customer-focused approach.

RG Setsquare is acting as an Employment Agency in relation to this vacancy