Accept Recruitment is currently recruiting for a Customer Service Administrator to join our client's team in Ashby de la Zouch on a maternity cover basis. This role plays a key part in ensuring smooth administrative and operational support across customer services and logistics.

Key Duties:

* Communicate daily with clients and warehouse supervisors

* Handle order processing, bookings, shipping labels, and ASN documentation

* Plan and monitor inbound/outbound operations

* Maintain accurate records and assist with archiving

* Generate reports and KPIs

* Resolve issues related to orders and product flow

* Support onboarding of new products and customers in the WMS system

* Coordinate with transport providers and internal departments

Requirements:

* Previous administrative experience, preferably in FMCG or logistics

* Excellent communication and organisational skills

* High attention to detail and ability to multitask

* Proficient in Microsoft Office (Excel, Outlook, Word)

* Experience with WMS (Blue Yonder desirable)

* Ability to work independently and take initiative

* A-level or equivalent qualification

Benefits:

* 25 days holiday plus bank holidays

* Full training provided

* Supportive and professional team environment

Job Title: Customer Service Administrator (Maternity Cover)
Location: Ashby de la Zouch
Salary: £12.36 per hour
Hours: Monday to Friday, 08:00-16:00 or 09:00-17:00 (flexible for the right candidate)
Contract: maternity cover

If you are an experienced administrator looking for a fixed-term opportunity within a dynamic and fast-paced setting, apply now with Accept Recruitment.

This is a brilliant opportunity to grow within a supportive and professional team while making a real impact from day one.

We reserve the right to close this vacancy once a sufficient number of applications have been received. If you haven't heard from us within two weeks, please assume that your application has been unsuccessful. Accept Recruitment is an equal opportunities employer. We welcome applications from all suitably skilled individuals regardless of age, gender, disability, religion, belief, or sexual orientation. We act as an employment business in relation to this vacancy