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DATE ADDED: Thu 27/09/2018

Dental Front Desk Receptionist

Woodland Hills, USA


Job Description

We are seeking a Front Desk Receptionist to join our team! You will perform clerical and administrative functions in order to drive company success.


  • Greet walk-in patients and provide them with information on dental procedures and practices to patients and their families
  • Answer incoming calls for information on dental procedures and respond using proper telephone etiquette
  • Verify patients’ insurance information and provide them with information on copays
  • Schedule appointments and make follow up calls to patients to confirm them
  • Manage recall system to fill-in cancellations and no show appointment times to meet daily requirements
  • Handle necessary paperwork such as dental charts, referrals, appointment cards, and treatment plan forms
  • Update patients’ insurance information and follow up with insurance companies to ensure that claims are paid on time
  • Ascertain that all patient records are stored properly and that confidentiality in maintained
  • Prepare billing statements properly and mail overdue statements to patients
  • Collect payments from patients, handle petty cash and light bookkeeping activities
  • Perform all other office tasks


  • Previous dental office experience, billing and dental software knowledge including Word, Excel and Internet is a MUST.
  • Organize supporting materials for claims forms and mail or electronically submit claims, is a MUST.
  • Must be a self-motivated and self-directed individual with strong organizational skills
  • Exceptional phone skills: etiquette, polite, efficient and goal oriented.
  • Ability to develop and maintain strong relationships with patients and demonstrate a friendly attitude, even while under pressure.
  • Possess self-discipline necessary to perform repetitive task without lowering the quality of work.
  • Ability to prioritize and multitask
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • ​Strong organizational skills

Company Description
We are a well-established private practice located in Woodland Hills, CA; seeking an energetic individual who enjoys working in an upbeat, productive environment to fill our Dental Front Office Position.

Role: Dental Front Desk Receptionist
Job Type:
Location: Woodland Hills,

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