We are seeking a proactive and hands-on Facilities Manager to join our client, a leading residential developer, within their Build to Rent team. This key role will be responsible for maintaining building services, managing contractors, ensuring compliance with health & safety regulations, and driving operational efficiency across the portfolio. You’ll play a vital part in delivering a safe, high-quality, and seamless living experience for our residents.

As Facilities Manager, you will:

• Oversee maintenance and repair of all building services, ensuring a safe and comfortable environment.
• Take a hands-on approach to problem-solving and ensure building systems meet operational expectations.
• Proactively monitor building performance to identify trends and inefficiencies.
• Manage contractors and suppliers, ensuring service levels are met and value for money is achieved.
• Conduct regular site inspections and address maintenance issues before they escalate.
• Collaborate closely with contractors, the repairs & maintenance coordinator, and internal teams (property management, leasing) to support a seamless resident experience.
• Act as the escalation point for facilities-related resident complaints, resolving issues confidently and effectively.
• Assist with budget management and cost control to ensure efficient operations.
• Support sustainability and energy-efficiency initiatives across the development.
• Lead and mentor on-site facilities teams, maintaining a high standard of service delivery.
• Contribute to technical and lifecycle projects as required.

The ideal candidate will have:

• Proven experience in facilities management within Build to Rent, PRS, or high-end residential developments.
• Strong technical knowledge of building systems, maintenance best practices, and compliance standards.
• A recognised Health & Safety qualification (e.g., IOSH or NEBOSH) – highly desirable.
• Solid experience managing contractors and suppliers to ensure top-tier service.
• Excellent organisational, communication, and problem-solving skills.
• A proactive, resident-focused approach and a passion for service excellence.
• Strong leadership skills and the ability to collaborate with stakeholders at all levels.
• Flexibility to support out-of-hours escalations when needed.