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DATE ADDED: Thu 11/10/2018

Client Relationship Manager/Sales - Service Department

Salt Lake, USA
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COMPANY: LACO TECHNOLOGIES

Job Description

 

Summary

LACO's customers are the likes of SpaceX, Apple, NASA, Northrop Grumman, Lockheed, Boeing, and Merck.  We are a leading-edge technology company serving the Aerospace, Automotive, Medical/Pharmaceutical, and other technology industries.  Come work where you will get a small company feel with big company opportunities, benefits, and technology.  

 

LACO Technologies is seeking an All-star Client Relationship Manager/Sales person for our service department.  Our ideal candidate will play a key role in our growing service department.  You will be the advocate for our customers in ensuring that their needs are met.  If you enjoy working with people, are into the details and have a passion for customer satisfaction, then this job is perfect for you.

At LACO we hire people who want more than a job, but are looking for a career opportunity.  Learn more about LACO Technologies here.

Description

·       Act as customer point of contact for all service requests. 

·       WOW our customers with exceptional customer service for LACO’s clients new and existing

·       Be proactive in communications via phone and email to meet customer service and support needs

·       Work closely with our technical staff to enable top notch customer support

·       Prepare quality quotations and provide effective follow up salesmanship

·       Respond to customer requests in a timely and responsive manner

·       Increase sales opportunities through existing customers

·       Interact with service personnel to coordinate customer promise dates

·       Build lasting relationships with our customers to help foster repeat business for LACO

Skills Required

·       Outgoing and personable

·       Good time management skills

·       Good organization skills

·       Good customer relationship skills

·       Proficient in Microsoft Office software

·       Experience with ERP systems a plus

·       Attention to the details is a must

Education & Experience

·       High school diploma

·       Post high school education

·       Prior customer relationship management experience

·       Experience with technical products a plus

Job Details

·       Work Hours: Monday-Thursday 7:30 am - 4:30 pm and Friday 7:00 am - 4:00 pm.

·       Benefits:  LACO offers employees a competitive benefits package including medical, dental, vision, short term disability, life insurance, and              401K with match, holidays, paid time off, continuing education opportunities including tuition reimbursement program, periodic company              parties, lunches, and stocked break room

·       Salary:  $20 - $25 / hour, depending on experience

·       Location: Salt Lake City, Utah

LACO Technologies: Creating Vacuum and Leak Testing Solutions

Company Description
LACO has been innovating since 1975 and still going strong. We engineer and create exciting and unique equipment solutions serving the Automotive, Aerospace, Medical and other manufacturing environments. Our growth demands that we recruit top notch people in key positions to sustain these growth opportunities.

LACO Technologies, Inc. is a leading manufacturer of vacuum and leak testing systems. Driven by innovation, service, and quality, we strive to be the best provider of standard and custom vacuum and leak testing solutions.

Established in 1975, LACO Technologies is located in Salt Lake City, Utah, and serves customers across the United States and internationally. Owned by engineers, LACO is uniquely situated to provide innovative solutions for vacuum and leak testing applications. We work with diverse customer applications and are dedicated to creating the right solution to help our customers achieve their goals.

MARKETS SERVED:
Aerospace
Automotive & Transportation
Calibration & Metrology
Electronic & Semiconductors
Energy
Generation, Storage, Transmission
Food & Beverage
Gas & Chemical
Government & Military
Manufacturing
Medical & Pharmaceutical
Packaging
Refrigeration & A/C
Research & Development

IN-HOUSE ENGINEERING:
Mechanical, electrical, and controls engineering
3D CAD and FEA mechanical modeling
Vacuum system design, modeling, and analysis

RANGE OF PRODUCTS AND SERVICES:
Turn-key vacuum and production leak test systems
Vacuum chambers
Leak detection instruments
Calibrated leak standards
Leak detection accessories
Leak detector repair
Leak standard and vacuum gauge calibration services
Leak testing services
Leak detector rentals

OUR MANUFACTURING FACILITY:
Welding, machining, and fabrication
System assembly, integration, and testing
Accredited calibration laboratory
Repair and service department
Engineering test lab


Role: Client Relationship Manager/Sales - Service Department
Job Type:
Location: Salt Lake,

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