As part of our Health Home Care Coordination team, the Care Coordinator for Special Populations plays an integral role in coordinating care for clients with Severe Mental Illness and/or Substance Use Disorder often with co-morbid medical conditions.
As a Care Coordinator for one of our Special Populations (HARP, Adult Home Plus, or Health Home Plus), a typical day might include the following:
- Traveling to visit clients at their homes, in hospitals, or other community settings to provide core services
- Coordinating care with Primary Care Physicians, MCOs, specialty medical providers, and other service providers to develop and execute relevant plans of care for the client
- Developing detailed notes, care plans, assessments, and other relevant clinically necessary documentation as assigned
- Completing the mandated number of core service and face-to-face encounters as per the guidelines of each special population
- Coordinating all activities and community resource referrals for the intensive needs of individuals in these populations
- Visiting clients during any/all inpatient stays and participating actively in discharge planning and care transition activities
Ideal candidates would:
- Be passionate about gaining or furthering their experience in the behavioral health field
- Work well under pressure
- Respond to crises and emergencies with empathy, compassion, and confidence
- Be flexible and adaptive with their schedules to meet the needs of clients
- Communicate in spoken and written language effectively
- Feel comfortable with extensive fieldwork
- Have knowledge of Medicaid, SSI/SSD, SNAP, and other entitlements/ benefits
To join our team of superheroes for these populations, candidates must possess their Bachelor's degree in social worker or a related field (Psychology, Counseling, Rehabilitation, Community Mental Health, Sociology, Speech & Hearing, Physical or Recreational Therapy), and have at least 2 years of experience in providing direct services to people with Serious Mental Illness, Substance Use Disorders, or HIV/AIDS, or in linking these individuals to a broad range of services essential to living in a community setting. A Master's degree in social work or related field may be substituted for 1 year of experience.
The ability to travel is required as you will be "jetting off" to different locations.
New Horizon Counseling Center now serves a diverse population throughout Queens, Brooklyn, & Nassau/Suffolk.
New Yorkers who have multiple comorbidities, such as chronic medical conditions often complicated by substance use and mental health disorders.
Our clients experience significant barriers to access of behavioral and medical services due to a multitude of social and economic factors. By addressing these factors, New Horizon Counseling Center helps empower individuals to remain more engaged in their care, thereby reducing preventable hospitalizations and emergency care.
Empowering Individuals & Strengthening Communities.
We take an empathetic approach by always treating our clients with a caring culturally sensitive approach, then assess their readiness for behavioral change and provide a clear path to obtainable goals.
Through our comprehensive array of programs, we provide an integrated, person-centered continuum of care.
The foundation of our programs is laid with our Core Values.
Role: Care Coordinator, Special Populations
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