Company: REED
Job Type: Permanent, FullTime
Salary: £14.00 - £15.00 per hour
Service Administrator
- Location: Aldermaston, Easter Park
- Job Type: Temp to Perm
- Working Hours: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-4:30pm
- Pay Rate: £14.00 - £15.00 per hour
We are seeking a Service Administrator to join our team on a temp to perm basis. This exciting new role involves managing individual service and maintenance contracts and working closely with the service coordinator to deliver a first-class customer experience.
Day-to-day of the role:
- Manage and oversee individual service and maintenance contracts.
- Collaborate with the service coordinator to ensure seamless service delivery.
- Co-ordinate and maintain the contract diary.
- Engage with customers to understand their needs and ensure their satisfaction.
- Coordinate and schedule service appointments and maintenance checks.
- Maintain accurate records of all service activities and customer interactions.
- Handle administrative tasks related to service contracts and documentation.
- Support the service team with any additional tasks as required.
Required Skills & Qualifications:
- Proven experience in an administrative role, preferably within a service environment.
- Excellent organisational and time-management skills.
- Strong communication skills, both written and verbal.
- Ability to work effectively in a team and independently.
- Proficiency in using office software for record-keeping and scheduling.
- A customer-focused approach with the ability to resolve issues efficiently.
Benefits:
- Competitive hourly pay rate.
- Opportunity for permanent employment.
- Work within a supportive and dynamic team.
- Regular working hours with early finish on Fridays.
To apply for the Service Administrator position, please apply on line and I will screen your cv and come back to you with more information if successful.