HV Infrastructure Operations Manager
📍 Wakefield
🕒 Full Time - 40 hours per week (Monday to Friday)

Milford RES is recruiting on behalf of a leading organisation within the High Voltage (HV) private power networks sector. We are seeking an experienced HV Infrastructure Operations Manager to lead the safe, compliant and efficient delivery of high-quality HV network services.

The Role

The Operations Manager will oversee field service teams and ensure reliable, technically excellent service delivery across a portfolio of High Voltage private power networks. This role is responsible for operational performance, safety compliance, customer satisfaction, and continuous improvement across HV maintenance and response activities.

The position plays a key role in maintaining operational resilience while supporting the continued growth and reputation of the organisation within the HV network services market.

Key Responsibilities

Operational Leadership

* Lead and coordinate the daily activities of HV service teams including SAPs, engineers, and field technicians.

* Ensure compliance with HV safety rules, switching protocols, and relevant statutory and industry standards.

* Plan and allocate resources effectively to support planned maintenance, fault response, service delivery, and project activities.

* Oversee incident response and network restoration activities, ensuring safe and efficient outcomes.

Safety, Compliance & Quality

* Promote a strong safety culture across all operations.

* Ensure full compliance with health & safety legislation and internal safety management systems.

* Maintain HV authorisations, competency frameworks, and training requirements across the team.

* Support incident and near-miss investigations, ensuring root causes are identified and corrective actions implemented.

* Ensure all work meets required quality standards including relevant BS standards and customer requirements.

People Leadership & Development

* Lead, mentor, and support HV operational teams to drive engagement and performance.

* Manage training programmes, authorisations, and succession planning for critical HV roles.

* Conduct performance reviews, coaching sessions, and competency assessments.

* Foster a culture of collaboration, accountability, and continuous improvement.

Commercial & Financial Management

* Provide operational input to support bids, proposals, and contract renewals.

* Manage operational budgets and support cost control initiatives.

* Ensure accurate recording of labour, materials, and operational costs.

* Identify opportunities for service improvements, operational efficiencies, and additional service offerings.

About You

Qualifications

* HNC/HND (or higher) in Electrical Engineering or equivalent industry experience.

* Senior Authorised Person (SAP) status or previous HV authorisation desirable.

* IOSH or NEBOSH qualification preferred.

* Full UK driving licence.

Technical Experience

* Extensive experience working with High Voltage networks (11kV - 66kV).

* Strong knowledge of HV switching procedures, network operations, and safety rules.

* Experience managing field service teams within a safety-critical environment.

* Understanding of DNO/IDNO standards, maintenance regimes, and compliance requirements for private networks.

Leadership Skills

* Proven experience leading and motivating technical teams.

* Strong organisational, resource planning, and decision-making skills.

* Experience working in customer-facing service or contractual environments.

If you're interested in learning more about this opportunity, please contact Milford RES for a confidential discussion or submit you CV by clicking below