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Date Added: Tue 22/06/2021

Corporate Trainer

Troy, MI, US
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Company: U.S. MEDICAL MANAGEMENT

Job Type: Permanent, FullTime

Job Description

Corporate Trainer

U.S. Medical Management (USMM) is an affiliate of a leading Fortune 100 company. A national organization built on a continuum of care with premier healthcare providers, clinicians and patient focused individuals working together. Our Mission - “Through Compassionate Patient-Centered Care in the Home; We will Provide Exceptional Outcomes across our Continuum of Services” - Visiting Physicians Association, Pinnacle Senior Care, Grace Hospice, Comfort Hospice, Home DME & our In Home Health Assessments (IHA).

Our Values of Integrity, Respect, Teamwork & Excellence are leading us to a better tomorrow for patient care. Our Purposes Centered on “We are Unified in our Work through our Continuum of Services” “We can Find Comfort that We are Making a Difference for our Patients” & “We make a Broader Positive Impact on Society”, allows USMM to be poised for a phenomenal future.

We are seeking candidates who desire the experience of delivering quality & compassionate healthcare within proven care models with patients at the forefront of everything we do.

 

Benefits We Have to Offer: 

  • Health, Dental, Vision, Disability & Life Insurance
  • 401K Retirement Plan
  • Paid Holidays
  • PTO 
  • Flexible Spending Account
  • Tuition Reimbursement

 

Position Description

US Medical Management (USMM) is seeking a Trainer to implement, train, and provide end-user support for the various technologies in use throughout the company. 

The candidate will work with physicians and office staff in a classroom setting as well as deliver training in a virtual environment. Some travel may be required.

 

Essential Duties and Responsibilities

  • Trains Physicians and office staff on use of new technologies
  • Provides ongoing support including troubleshooting and problem resolution
  • Creates lesson plans and training documentation
  • Other duties as assigned

REQUIRED Knowledge, Skills, and Experience

  • Two or more years of Customer Service or Healthcare experience
  • Excellent verbal and written communication skills, both interpersonally and on a technical level
  • Flexible with the ability to respond well to urgent matters in a calm, positive manner
  • Intermediate experience with MS Office Applications
  • Strong organizational, analytical, and problem solving skills
  • Basic technical troubleshooting skills
  • Experience working both independently and in a team-oriented, collaborative environment
  • Flexible hours with the ability to travel and work at various locations as required, with Sunday departures as needed

Preferred Knowledge, Skills, and Experience

  • Associate Degree or equivalent combination of education and/or experience
  • Technical knowledge of Aprima EMR and GE Centricity
  • Presentation skills with demonstrated understanding of adult learning principles and ability to train others
  • Experience providing technical and software support to end-users
  • Knowledge of clinical workflow

 

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