What’s holding you and your career back?

Would it be great if a company wanted you to progress and gave you that platform to learn & develop?

You’ll be an integral part of the team, there to make a difference.

Supporting a growing company.

IT Support Engineer£28,000 - £33,000 basicHavant - 50% hybrid working

Your ChallengeWorking as part of a small team of three engineers, you will be responsible for providing internal IT support to around 200 users across the business, dealing with around 300 support tickets every month.

As the IT Support Engineer, you will be supporting the entire organisation across 1st line, 2nd line and 3rd line support.

You will also get the chance to get stuck in with a variety of projects, ranging in a variety of technologies from networking, infrastructure and cloud.

You will be working closely with the Infrastructure Engineer, who is responsible for all critical and 3rd line issues.

They will act like a mentor, and give you direct training, to help excel your skill set and increase your responsibilities to step up into their shoes and cover their senior infrastructure & networking technical duties in their absence.

The Business:Working for a leading manufacturing organisation who have won numerous quality and environmental awards.

The benefits also aren’t too shabby, including an employee bonus scheme, opportunities to earn shares, training & professional development, healthcare incentives and life assurance.

About You:First and foremost, you should have some experience providing 2nd line IT support.

You can either be an experienced 1st line & 2nd line support technician, or an experienced 2nd line and 3rd line support engineer to succeed in this role.

As an IT Support Engineer you have some experience with the following technologies:
• Windows Server
• Active Directory
• O365
• Azure
• Networking topology, including routing, switching, DNS, DHCP
• Virtualisation technologies

This position would suit a 2nd Line Support Engineer / IT Technician / Support Technician / Support Analyst / Support Engineer / 3rd Line Support, who has strong experience of supporting users at a 2nd line & 3rd support level.

What next?For an informal chat, please call Kate Amos on 07596 _ 233 _ 048 or email kate . amos @ Mexasolutions . com. Don’t worry if your CV isn’t up to date, we can deal with that later.

Alternatively, if you do have an up to date CV, and I will look forward to reviewing your application.