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DATE ADDED: Wed 17/10/2018

Customer Service Representative

Long Island City, USA


Job Description

Merchant Industry LLC is seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Company Description
Merchant Industry one of the largest Merchant Processing Companies in the Tri-State Area. We offer Merchant Cash Advance, Cash Discount Programs and Regular Processing to over 20000+ clients Nationwide. We are an A+ rated company by The BBB.

Role: Customer Service Representative
Job Type:
Location: Long Island City,

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