Operations Manager

Renewable Energy experience required

My client is looking for a Operations Manager for our Cambridge branch to manage a team of engineers. They will, alongside their team be responsible for organising the teams diaries, day to day people management, dealing with customers.

Responsibilities:

You'll lead a friendly team installing air source and ground source heat pumps
You'll organise the daily operations of the team
You'll learn more about all the renewable products that we provide and support with their installation.
You'll liase with sales to ensure all installation information is correct
You'll ensure organisation and efficiency is maintained to a high standard
You'll work with the site team to ensure site preparation is complete and manage all work in progress through to completion and commissioning
You'll communicate effectively with customer to explain how the products and systems work and maintain a high level of customer service.
You'll ensure all information is collated correctly for commissioning paperwork
You'll liase with finance to ensure they have the correct information required for invoicing
You'll support the technical team with faults and call outs
You'll manage your team
Planning and delivering their personal development, with regular feedback and 1 to 1 meetings to ensure they can develop in line with their role and ambition to progress further.
Handling annual leave requests and other absence, ensuring that there is the appropriate cover for the teamExperience required:

Experience within a similar industry
Line management experience with a lteam of engineers
Knowledge of construction, building fabric and renewable technologies.
Exceptional organisational and time management skills
Strong customer service experience
Positive attitude and great problem solving skills
Extensive experience with Microsoft 365 packages
Full UK driving licence

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