Overview:

* Co-ordinating parts orders, deliveries and returns

* Office based in Hinkley

* Salary: £25,000 - £27,000 + benefits

The role:

* To deal with enquiries and telephone calls as required relating to parts orders and queries.

* To process all parts orders as requested by the back-office Team Manager and Service Manager, provide parts support for customers and our internal Service Team.

* Provide full back up and support for Service/Sales department in supplying prices and availability guaranteeing a prompt turnaround for estimate preparation.

* Load all parts movements, vendor parts purchases onto Company IT system.

* Responsible for raising third party purchase order numbers, booking in vendor parts and allocating to jobs.

* Ensure all vendor invoices are checked off against parts deliveries, allowing payment to take place to all our preferred suppliers.

* To deal with all Parts Department queries (in relation to purchase orders) and receipting and chasing credit notes for parts warranty or faulty parts supplied.

* To assist in parts technical enquires, with help from technical members of the team to ensure the correct parts are procured.

* Prepare inventory shipping and receiving records both manually and electronically.

* Monitor location stock, min/max stocking levels, fulfil stock-take's when required, keep track of common fast-moving parts allocating to Engineers van stocks where required, enabling the service department to improve on first time fix and meet company KPI's.

* To despatch parts to customers and engineers and return appropriate parts to suppliers when required.

Experience Required:

* Good communications skills

* Previous experience in parts

* Excellent IT skills

* Team player and good attention to detail

Salary and benefits:

* Salary - £25,000 - £27,000

* Future development and career opportunities

* Contributory pension scheme

* 25 days holiday plus bank holidays

* Bupa Cash plan, e.g. - money towards dentist and optician's appointments.

* Access to discounts on products such as Samsung, Apple, cinema tickets.

* Pension - 4% contributory

* Life Cover x4 of basic