Financial

• Complete all work as quickly and efficiently as possible.

• Utilise appropriate vehicle inspection sheets and procedures to identify all work required on customers vehicles and inform management/ customer of those requirements.

• Limit the use of consumables and inform management of order / stock requirements.

• To ensure that all services and/or products used are reported correctly for invoicing purposes.

Operational Excellence

• Monitor the technical, fitting standards and quality of workmanship in the centre and inform the management team of any issues / requirements.

• Ensure all MOT related issues are dealt with efficiently and any problems reported to the Centre Manager immediately.

• Ensure that company policy and procedures are adhered to.

• Ensure the appropriate responses are made in a timely fashion to requests / instructions from Management.

• Report any faulty equipment / machinery to the management team immediately.

• Carry out any reasonable request / tasks as deemed necessary by the management team.

• Read, understand and action all points in the employee handbook as they become relevant.

• Inform the manager immediately of anything suspicious, unusual, or contradictory to the proper running of the branch.

People

• Communicate in a civil and effective manner with colleagues, customers and management.

• Act in a responsible and professional manner at all times.

• Respect other team members and assist when required.

• Inform the management team of any training requirements needed to fulfil your role.

• Ensure a high standard of personal presentation including wearing correct company uniform at all times.

• To be an active team player committed to achieving success.

Health & Safety

• Comply with all company/customer health & safety procedures and following all necessary safe working practices.

• Take responsibility for housekeeping.

• Carry out hazard spotting on an ongoing basis and inform management of any possible and health & safety issues.

• Always wear/ use appropriate PPE whilst completing all tasks.