D365 CE Support Analyst - Basingstoke (Hybrid) - £40k

Join an established, forward-thinking Microsoft Partner, delivering essential support and development across a range of industries to help clients implement and optimise their solutions!

Roles and Responsibilities

Log, manage, and resolve D365 support tickets using Dynamics 365

Apply updates such as new fields, form updates, workflows, or Power Automate flows

Communicate effectively with clients and internal stakeholders

Support onboarding and improvements for new and existing clients

Skills and Qualifications

Experience with D365 CE customisations (fields, forms, workflows, security roles)
Strong data handling skills (importing/exporting/validating data)

Minimum 2 years in a support or helpdesk role

Microsoft certs and knowledge of Power Platform, JavaScript, or Active Directory are a bonus

Benefits

Starting Salary - up to £40k

Tailored training and mentorship aligned to your career goals

Exposure to Power Platform, scripting, and development tools

Join a growing, supportive team with opportunities to progress