Service Manager (CQC Registered)
Location: Slough, Berkshire
Salary: £40,000 per annum
Reports To: Head of Service
Responsible For: Specialist Behaviour Support Workers

We are seeking a dedicated and resilient Service Manager/Registered Manager to oversee a single-person supported living service in Slough. This individual has lived successfully in his current home for over a decade and requires thoughtful, consistent support due to a combination of needs, including learning disability, autism, psychotic illness, epilepsy, and type 2 diabetes.

This role is vital in ensuring the highest quality of care and safeguarding while also leading and motivating a team of seven Specialist Behaviour Support Workers. You will need to balance compassion with strong leadership, ensuring compliance with CQC standards while keeping team morale high and maintaining a safe, structured, and positive environment.

Key Responsibilities

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Provide effective leadership, supervision, and coaching to the staff team.

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Ensure compliance with CQC regulations and organisational policies.

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Manage safeguarding concerns and maintain a safe environment.

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Oversee budgets, resources, and service delivery standards.

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Build and maintain strong relationships with stakeholders, families, and professionals.

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Promote Positive Behaviour Support and customer involvement in daily life.

Person Specification

We are looking for someone who can:

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Lead with confidence, resilience, and empathy.

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Stay calm and professional under pressure.

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Motivate and support a team, creating a positive workplace culture.

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Apply excellent organisational and problem-solving skills.

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Balance compassion with firm, structured leadership.

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Understand and implement safeguarding, MCA, DoLS, and CQC frameworks.

Essential Experience

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Previous experience managing supported living and/or registered services.

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Strong knowledge of learning disabilities, autism, and complex needs.

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Proven ability to manage staff teams and deliver service excellence.

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Experience of CQC standards, safeguarding, and partnership working.

Why Join Us?

This is a rewarding opportunity to make a real difference in the life of one individual while leading a dedicated team. You will have the scope to shape the service, improve outcomes, and maintain high-quality standards of care