Customer Service Administrator

Shrewsbury

Temporary ongoing up to 9 months

Up to £13.00 per hour

Working 21 - 35 hours across 3 - 5 days per week

Our client is looking for someone to start ASAP on an ongoing temporary basis which could last up to 9 months. As the first point of contact for potential customers, you will play a key role in ensuring enquiries are handled promptly and professionally. Working within a small, friendly team, you will manage a variety of day‑to‑day administrative and coordination tasks to support smooth operations.

Responsibilities and duties will include, but not limited to:

* Manage incoming calls, emails, and correspondence with professionalism and efficiency

* Assist with booking appointments, reservations, or event arrangements as required

* Provide general administrative support including data entry, filing, and document preparation

* Coordinate with other departments to facilitate smooth operations and communication

Skills and Experience

This position requires someone confident on the phone, highly organised, and able to multitask effectively while maintaining a positive and approachable manner. We are looking for a strong team player able to remain calm under pressure and handle numerous enquiries. Previous experience in a customer service or reception role is advantageous.

The application process:

Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.

We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours. If you do not hear from us within this time your details won't be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us

Prince Personnel are an employment agency working on behalf of our client. Whether you're seeking a new permanent position, temporary assignment or contract you'll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: MP26889