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Date Added: Tue 06/01/2026

Vessel Operations Assistant

London, UK
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Company: OCEAN NETWORK EXPRESS (EUROPE) LTD

Job Type: Permanent, FullTime

Salary: Competitive salary

Are you someone who thrives on keeping operations moving smoothly? We are looking for a dedicated professional to manage the day-to-day administrative functions of our EUA Vessel Operations. In this role, you will serve as a key functional resource for both internal and external stakeholders, ensuring our team meets its objectives and contributes directly to the business’s bottom line.

You’ll join a diverse and inclusive culture that values your unique perspective, all while enjoying the flexibility of a hybrid working model and a highly competitive benefits package

The Role

  • Maintain, monitor and update tariffs in PSO (Port Service Order) in OPUS.
  • Invoice/tariff queries resolution related to PSO. Daily communication with Vessels, Local OPS, Terminals and other marine vendors.
  • Maintain Stevedore Damage/Container Damage Database.
  • Follow each SDR/CDR case to the conclusion including billing.
  • Produce regular reports related to PSO and SDR/CDR.
  • Assist SPO team with TDR registration in OPUS Stowage.
  • Produce operational reports for SPO related to restows and TBU accuracy.
  • TES query resolution related to SPO items.
  • Produce operational Looker reports.
  • Maintain Vessel Operations files ensuring they are kept accurate and up to date at all times, including managing files and organising archiving of files regularly.
  • Manage emails to ensure accuracy and organisation are maintained, drafting communications when necessary.
  • Maintain record of the meetings with competitors for the compliance purposes.
  • Supports various marine programs including marine safety, regulatory compliance, certain environmental programs, damage prevention, and emergency response.

Location

  • London Regional Headquarters.

The Requirements

  • Accuracy and attention to detail (essential)
  • Excellent analytical skills (essential)
  • Good interpersonal skills (essential)
  • 1-2 years’ experience in a similar administrative focused role (essential)
  • High level of proficiency in Word, Excel, Powerpoint & GSuite (essential)
  • Ability to use initiative and be proactive (essential)
  • Customer Focus
  • Communication
  • Planning and Organisation
  • Innovation and Improvement
  • Team Work

The Benefits

  • Paid annual leave of 25 days per annum plus UK bank and public holidays.
  • Hybrid working arrangement.
  • Membership of the Company’s Group Personal Pension Plan.
  • Performance Related Pay a pay award and discretionary annual bonus linked directly to their performance in addition to annual review.
  • Permanent Health Insurance.
  • Death in Service.
  • Private Medical Cover (BUPA) after two years’ service.
  • Employee Assistance Programme, with free independent confidential support and virtual GP services.
  • An interest free annual travel season ticket loan.
  • Family leave policies enhanced above statutory.
  • Enhanced company sick pay policy.
  • Medical health check.
  • Annual eye test and contribution towards glasses for VDU prescriptions.
  • Online employee discount platform.

Application

The closing date for this vacancy is 2nd January 2025 but if a significant number of applications are received, it will close earlier.

Applicants must have an existing right to live and work in the UK.

Apply Now