MAIN RESPONSIBILITIES AND ACCOUNTABILITIES:

· Enforce all aspects of health & safety, monitoring standards on a daily basis to ensure compliance with legislation.

· Act as a role model for quality patient care, the Company values, competencies, policies and procedures on all occasions.

· Be the custodian of the Code of Conduct instilling professional behaviour within the team.

· Monitor the standards of patient care for the team to nurture a learning culture and provide creative solutions to facilitate continual improvement.

· Coordinate the recruitment, induction, development and retention of the team.

· Motivate and demonstrate genuine care for the team through professional communication, proficient team meetings, teamworking and coaching.

· Observe and identify potential development areas within the team’s performance and ensure they have the skill and motivation to achieve their objectives and business goals alongside managing poor performance for improvement.

· Manage the accurate implementation of electronic systems for capturing required data, review and resolve issues in a timely manner.

· Balance professional administration duties with the needs of the team when transitioning patients on duty.

· Take accountability for own continual professional development and reflective practice for learning.

· Achieve business KPI’s, goals and objectives.

· Ensure all vehicle standards are maintained to the highest level achievable.

· Respond positively to change by supporting and delivering Company new initiatives.

· Manage rotas effectively to optimise productivity and efficiency balancing the high standards of care for patients.

· Utilise available reports and data to make commercial and effective decisions in a fair and equitable manner – including timesheet approval.

· Provide support for teams when on call.

· Assume the role of business development as required ensuring all opportunities are maximised through networking and relationship building with clients and partners.

· Ensure the integrity of the SCUK brand by maintaining high professional standards for the whole team at all times.

· Collaborate respectfully with Company departments to facilitate deployments, audits, checks and standard operating procedures for effective implementation and maintenance.

· Ensure all work activities for the teams are in line with legislation.

· Any other reasonable duties as assigned.

SECURE CARE COMPETENCY PROFILE

Our Leaders:

Safety First Level 3

Emotionally Intelligent Level 3

Commerciality Level 3

Unifying Level 3

Rational Level 3

Effective Level 3

Our core team competencies:

Considerate Level 4

Accountability Level 4

Respect Level 4

Empathy Level 4

KEY INDICATORS TO ASSESS DEVELOPMENT TO LINE MANAGER:

• Encourage teamwork and best practice across all bases.
• Support with succession.
• Start to perform duties as required by the next level.
• Demonstrates commerciality.
  

BACKGROUND & EXPERIENCE:

• Previous people supervision experience required
• Previous healthcare and driving experience essential.
  
• Ability to adapt positively to change.
• Able to communicate core competencies and demonstrate them as a role model for the team.

In return, we offer:

Full Training:Including Patient Care, Patient Transport, De-Escalation Techniques, Physical Intervention, Handcuff training, First Aid.NVQs available

• Company pension
• Refer a friend scheme
• Health Care Cash plan upon successful completion of 6 months probationary period
• Employee Assistance Programme

Mental Health Transport Assistant: Fulltime 46.25 hours contract-Worked on a 4 on 4 off rolling shift pattern, alternating between 4 days and 4 nights.

Due to the nature of the Business and Client requirements, we reserve the right to change the working times with reasonable notice. At times flexibility will be needed due to the care provisions for patients which may result in over-runs or the need to reduce hours depending on work levels.

This contract is paid ata blended rate of £14.09 p/h (Day, Night and Weekend Shifts).Annual Remuneration to start from £33,896.20 based on expected hours.

• Over-runs paid at £22p/h
• Enhanced pay of £1.20 extra per hour for work at a Mental Health place of safety and bed watch activities, supporting ward staff.
• Shift pay enhancements are also available for some call-in or overtime shifts,additional £1.75p/h.Further information will be discussed during the interview proces