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DATE ADDED: Mon 01/10/2018

Knowledge Management Associate

Herndon, USA


Job Description



This position provides knowledge management support to ascertain the usage requirements for Agency files which is comprised of tens of thousands of documents that need version control.


  • Created customized metadata to be imported into a new database
  • Manually uploading the shared drive the shared drive documents to the new database and linking each document to the customized metadata
  • Learned a new database, trained the necessary people on the database
  • Assisted creating an SOP for the new database
  • Assist Reviewers with finding necessary records for the records they are reviewing, this would be a combination of looking in the shared drive and other internal resources
  • Assessed how electronic records are used for research, develop a user friendly organization plan, to maximize the use of the records
  • Gained intellectual and physical control over reference records stored on the shared drive
  • Created a uniform description and arrangement system for digital records
  • Provided back to certain responsibilities to the Administrative Assistant.



Education - Must have a minimum of a Bachelor’s Degree, in related field, but an MLS is preferable. Qualifications -Training and experience as a librarian, or a similar field.

One-year minimum experience for junior level.

Must have a current active Full Scope polygraph



· Proven research skills · Use of innovative approaches to solve complex problems.

· Team player who supports cohesiveness, reaches consensus and achieves team goals; shares information, knowledge, and information with the team.

· Excellent customer service skills and interpersonal skills and problem solving skills.

· Superior ability to manage competing priorities and work requirements by continuously evaluating the needs of the organization’s mission against ongoing work; planning/scheduling own and unit’s work so that work is completed on time.

· Superior communication skills (oral, presentation and written), demonstrated by expressing ideas, explanations, and concepts in a manner appropriate for the audience (one-on-one, small groups).

· Must be flexible and be a team player

Company Description
PTFS has been a leading Enterprise Content Management (ECM) provider to Federal, Civilian, Defense, and Intelligence agencies since 1995.

Role: Knowledge Management Associate
Job Type:
Location: Herndon,

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