Job Title: Logistics Planner - Recruitment Operations

Shift Pattern: 4on 4off

Salary: 29,000 - 32,000 DOE

Overview:

The Logistics Planner - Recruitment Operations is responsible for coordinating and optimising workforce planning across logistics, transport, and warehousing operations. This role ensures that client staffing requirements are met efficiently through effective scheduling, candidate deployment, and operational support. Acting as the key link between recruitment, operations, and clients, the planner ensures smooth day-to-day delivery of temporary and permanent workforce solutions.

Key Responsibilities:

Workforce Planning & Coordination

Plan and allocate drivers, warehouse operatives, and logistics staff to meet daily and weekly client requirements.

Develop and maintain staffing plans aligned to client volumes, forecasts, and operational demands.

Ensure optimal utilisation of available workforce while minimising shortages and overstaffing.

Monitor shift coverage and proactively resolve gaps, including short-notice and out-of-hours requirements.

Client & Operational Liaison

Work closely with transport and warehouse management teams to understand operational needs.

Act as the primary contact for day-to-day staffing coordination and issue resolution.

Ensure service delivery meets agreed SLAs and client expectations.

Provide updates to clients on staffing levels, fulfilment rates, and operational challenges.

Candidate Deployment & Management

Coordinate onboarding and deployment of candidates in line with client requirements.

Maintain regular communication with workforce to ensure attendance, performance, and engagement.

Manage shift bookings, confirmations, and adjustments in real time.

Support retention by ensuring consistent communication and issue resolution for workers.

Compliance & Administration

Ensure all workforce deployed meet legal and company compliance standards (e.g., right-to-work, licences, CPC, WTD regulations).

Maintain accurate records within CRM, planning, or workforce management systems.

Track and report on key metrics such as fulfilment rates, absence, and utilisation.

Support audits and ensure adherence to industry and company compliance standards.

Operational Support & Continuous Improvement

Identify opportunities to improve workforce planning efficiency and service delivery.

Support implementation of workforce planning tools and systems.

Analyse trends in demand and workforce performance to improve future planning.

Collaborate with recruitment teams to ensure a consistent pipeline aligned with demand.

Skills & Competencies:

Strong understanding of logistics, transport, and warehousing operations.

Excellent planning, organisation, and problem-solving skills.

Ability to work in a fast-paced, reactive environment with changing priorities.

Strong communication skills with the ability to coordinate across multiple stakeholders.

High attention to detail, particularly around compliance and scheduling accuracy.

Proficient in workforce planning systems, CRM tools, and Microsoft Office.

Qualifications & Experience:

Previous experience in logistics planning, transport coordination, or recruitment operations preferred.

Understanding of driver legislation, Working Time Directive (WTD), and RT(WT)R regulations.

Experience managing high-volume temporary workforces is advantageous.

Full UK driving licence preferred.

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