Property Administrator
Location: Office based, Northwich CW9 7UD
Salary: circa £27,000 per annum
Contract: Permanent, Full Time
Benefits: 5 weeks annual leave plus statutory bank holidays. Training and support provided on internal systems and procedures
We are seeking a capable and experienced Property Administrator to join our growing Commercial and Residential Property Management team based at our Gadbrook Park office in Northwich.
This is a varied and responsible position supporting Property Managers across a diverse portfolio.
The role requires strong organisational ability, confidence using property management systems, and the ability to manage a wide range of administrative and compliance-related tasks. We are flexible on working arrangements and will consider part-time.
The role would also potentially suit someone returning to work following a career or family break.
Key Responsibilities
Property Management Administration
• Support Property Managers with day-to-day portfolio administration
• Prepare tenancy documentation, licences, and routine lease correspondence
• Maintain accurate electronic property records and document management systems
• Log, track and monitor maintenance instructions and contractor works
• Coordinate access and works scheduling
• Assist with lease renewals and general lease administration
• Compile and issue LPE1 (Leasehold Property Enquiries) packs for leaseholders and solicitors
Financial & Accounts Support
• Raise purchase orders and process contractor invoices
• Liaise closely with the Accounts team regarding rent, service charge demands, budgets and reconciliations
• Assist with arrears reporting and credit control administration
• Maintain accurate financial records within the property management system
Contractor Vetting & Compliance
• Maintain contractor approval records and vetting documentation
• Monitor and record contractor insurance, RAMS and accreditation documents
• Assist in maintaining Health & Safety compliance records across the portfolio
• Track statutory compliance documentation (EICR, Gas Safety, EPCs, Fire Risk Assessments, asbestos reports, etc.)
• Support the implementation of internal compliance procedures
Systems & Organisation
• Maintain and update property management software accurately
• Use property management systems (for example MRI/Qube or similar platforms) to maintain records and track property matters
• Assist with the use and administration of maintenance reporting platforms such as Fixflo
• Keep compliance trackers and reporting systems up to date
• Prepare internal reports and meeting documentation
• Assist in improving administrative systems and workflow processes
General Administration & Communication
• Professionally handle incoming calls and emails
• Liaise with tenants, leaseholders, contractors and professional advisors
• Draft routine correspondence on behalf of Property Managers
• Maintain structured and well-organised filing systems
Experience & Skills Required
• Previous experience in property management administration (commercial and/or residential preferred)
• Strong IT skills and confidence using Microsoft Office (Outlook, Word, Excel)
• Experience using property management systems advantageous (training will be provided)
• Experience with maintenance reporting systems such as Fixflo advantageous (training will be provided)
• Highly organised with strong attention to detail
• Ability to manage a varied and sometimes fast-moving workload
• Professional communication skills
• Experience dealing with compliance, contractor documentation and LPE1 packs advantageous
• Financial awareness and experience liaising with accounts teams beneficial
Personal Attributes
• Structured and methodical
• Calm and practical under pressure
• Proactive and solutions-oriented
• Reliable and professional
• Strong team player (essential)
• Positive, 'can-do' attitude
• Keen to contribute to a growing and ambitious business
Career Development
We are a growing business with ambitions to expand further within both the commercial and residential property management sectors. For the right candidate, there is genuine opportunity to grow with the company, take on increased responsibility, and develop a long-term career path within a progressive property environment.
If you feel you have the necessary skills and experience, click on “Apply” today and forward an up-to-date copy of your CV along with a Covering Letter for consideration.
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