We at Work Lyf Group are looking for an organised individual to join our client as a Dispatch Supervisor, this includes overseeing and coordinating dispatch operations.
Main Responsibilities:
* Ensure the most effective distribution of labour in the team
* Correctly complete RTW's for employee's when they have been absent
* Perform team briefing meeting with the team when required
* Ensure team members are working in a safe environment and are following H&S precautions
* Plan and foresee trends in the volume of product through the department
* Perform Informal Discussions when needed with an employee when their conduct falls below Company Standards
* Ensure teamwork towards and meet agreed daily and weekly targets
* Ensure the vehicles have been loaded in a safe manner
* Waste management, compacting, offcuts and bins
* Be able to evaluate a load safely for lifting
* Investigate any missing items off a load and resolve the issue before delivery is made
* Liaise with other departments such as Customer Service and Transport to overcome operation issues
* Resolve customer complaints via portal
* Checking Goods In when items or collections are turned on vehicles
* Effectively using scanning system
Personal Specification:
* Have good written and verbal communication
* Have excellent time keeping and punctuality
* Hard working
* Ability to motivate your team
* Can work on own initiative
* Be able to prioritise tasks
* Be resilient
Working Hours:
Monday - Thursday 12:00 - 20:30 and Friday 09:00 - 17:30 with an hour unpaid break
included. Additional time may be needed until loading has been completed