Are you a customer service professional with experience in the construction industry? Are you looking to join a progressive and supportive company with a relaxed working environment and fantastic benefits package? If so, we have the perfect opportunity for you!We are currently seeking a Equipment Coordinator to join our reputable client at their offices near East Grinstead. Please note this is a fully office-based role & own transport is essential due to location.The Role:

• Provide exceptional customer service, proactively addressing customer needs and demonstrating strong industry knowledge.
• Efficiently handle all requests/off-hire for plant, tools, and vehicles throughout the entire hire cycle.
• Cultivate strong relationships with customers to address queries effectively and identify opportunities to increase sales.
• Effectively manage cross-hire and re-hire, working closely with our supply chain to ensure optimal value and efficiency.
• Collaborate with the operations team to ensure equipment maintenance and repairs are promptly addressed, maintaining high asset functionality and utilization rates.
• Conduct periodic stock takes for equipment and consumables, and assist in managing the purchase of new stock.
• Coordinate collection and delivery schedules.
• Support the Hire Manager with additional duties as required.
• Work closely with team members to achieve daily, weekly, and monthly targets, actively participating in meetings and providing suggestions for improvement..

The Person:

• Proactive and confident communicator via phone & email
• Strong self-organisation is key as well as previous experience coordinating equipment/workforce to project deadlines
• Proficient user of IT Packages including MS Word/Excel & use of inhouse CRMs
• Flexible and "get-stuck-in" work approach, willing to assist where needed to ensure smooth operations.

The Package:

• Monday to Friday, 8am - 5pm (1hour lunch)
• £26,000 - £30,000pa DOE
• Benefits include: 25 days holiday + birthday, paid volunteer days, benefits portal for staff discounts & much more!