Product Development Manager

Location: West Midlands | Hybrid working 2 days in the office
Salary: £40,000 to £45,000 + benefits

A well established national leisure and membership organisation is looking to hire a creative and commercially minded Product Development Manager to help shape the future of its customer offering.

With a strong heritage and a loyal customer base, the business is entering an exciting period of change and investment. They are looking to refresh and modernise their core camping and outdoor experience, ensuring it remains relevant, engaging and competitive for both existing members and new audiences.

This is a highly visible role that will suit someone energetic, innovative and confident working with senior stakeholders across a complex multi site organisation.

The role

Lead the development of new customer propositions, experiences and services
Review and enhance existing products to improve customer satisfaction and commercial performance
Use customer insight, market trends and competitor analysis to identify opportunities for innovation
Manage product initiatives from concept through to launch and ongoing optimisation
Work closely with senior leaders across marketing, operations and digital teams to gain buy in and drive delivery
Champion a customer first mindset across the organisation
Support the business in evolving and modernising its outdoor leisure offering

About you

Experience in product development, proposition development or customer experience roles
Naturally creative with the ability to generate fresh ideas and bring them to life
Strong stakeholder management skills with the confidence and charm to influence at senior level
Commercially aware and comfortable balancing customer experience with business outcomes
High energy, proactive and solutions focused
Able to operate effectively within a multi site or operationally complex environment
A genuine interest in the outdoors, travel or leisure experiences would be highly advantageous

Why join

Opportunity to play a key role in shaping the future direction of a well loved national brand
Broad and visible role with real scope to make an impact
Collaborative culture with strong values and purpose
Hybrid working and competitive benefits packageAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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