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DATE ADDED: Thu 30/05/2019

Insight And Analytics Manager

WD24, UK
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JOB TYPE: Permanent

SALARY: £66670 - £85000/annum

Mothercare UK Digital Team have a new and exciting opportunity for a Customer Insight Manager. You will have the responsibility to build, shape and develop the data-driven insight team for the Omnichannel Mothercare business.

Key Responsibilities:

* Build, maintain and develop data analytics solutions to ensure data driven, actionable insight, is at the heart of our business

* Influence key decision makers across our global business using insights and recommendations

* Support and inform the development of integrated data platforms in the business, which in turn support the business' goal of producing connected customer experiences

* Lead a team of analysts to generate actionable insight from omnichannel data

* Identify opportunities to improve customer experience and therefore, drive sales and margin

* Working closely with finance business partners, lead the measurement plan that defines success criteria and report against them on a weekly basis

* Create the environment to facilitate test and learn across our omnichannel business that drives customer acquisition, retention and loyalty

* Support the measurement and evaluation of all promotions, campaigns, and events

* Accountable for driving the UK pricing strategy and trade plan providing performance related data and gap analysis

About You:

* Experience of integrated analytics tools such a Google Analytics, Omniture or Dynamication

* Advanced user of Excel

* Extensive experience with data patterns and analysis

* Practical experience delivering and presenting business insights in an ecommerce trading or omnichannel business

* Bias for action

* Strong commercial acumen and financial modeling

* Good understanding of the key levers to drive conversion

* Proven ability to manage high performing data analytics teams

* Understanding of statistical and testing methodologies

What We Offer:

* Competitive Salary plus bonus

* Private medical insurance

* 25 days holiday plus a 'Mothercare Day' and Bank Holidays

* Flexible working

* Extended Parental leave

* Staff discount

* On-site cost price staff shop where all proceeds are donated to charity

About Mothercare:

Born in 1961, Mothercare has been a favourite of mums and dads for over 50 years In the last few years we've been on quite a journey. We've invested in positive changes to transform us into a digitally led business, with modern stores and infrastructure. What remains is our brand heritage, the expertise of our people and the pride and passion in everything that we do.

We're honoured to help, support and inspire mums and dads as they take on the most magical and important job they can do. We pride ourselves on being the place to go to for all parenting needs including award winning clothing collections, quality home travel products and that all important expert help and advice.

If you are looking for a new platform for your skills and to be part of a global brand working within a great team APPLY now
Role: Insight and Analytics Manager
Job Type: Permanent
Location: WD24, Hertfordshire,

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